State Farm® Insurance Agent Scott Stewart

"Mona was very professional, answered all my questions, and gave great customer service."

"Christi is fantastic to work with! I reached out for a quote to add my husband to my policy and she responded quickly (and with savings!). She is prompt and friendly - no complaints!!"

"Patrick was great!!! I call 2 other agencies and they really let me down. So it was wonderful to get someone as cheerful and knowledgeable as Patrick. He made my experience really great!!! Thank you!!!"

"I called my State Farm office today with multiple questions about my account setup and my home and auto policies. They were incredibly helpful, thorough and friendly. Such a pleasure! Great job, State Farm!!"

"Mona was fantastic to work with! She went through all of the documentation and ensured I had everything I needed same day. Great agency to work with!"

"Everyone at State Farm has always been helpful. Karina follows up on previous meetings and is always asking if there is anything else she can help with. She is polite and professional. Thanks Karina for making our experiences good ones."

"Questions about beening primary issured..insurance cards.. giving update info.. she did good"

"Good Luck Leaving / Over-promise and Under-deliver. This is the Hotel California of the Insurance Industry If I knew then what I know now, I'd steer clear of this agency. At this agency, your policy is not YOUR policy. They apparently deem it to be THEIR property and make it extremely difficult for you to do anything except babysit them while they don't follow through on their guarantees. I had a policy with this agency, and requested to have it transferred to another agent, one who was a better fit for the expectations I hold for service. My current State Farm agent attempted to get the policy transferred, but this agency told them they would not release MY policy until I carved out time from my extremely packed schedule, called them, and requested the transfer. I'm quite familiar with State Farm, and this was the first I had heard of that. Upon my agent relaying that information to me, I called Scott Stewart State Farm and requested the policy transfer. I was told the transfer would not be completed for 1.5 weeks, due to the agent being gone and he's the only one able to execute this. However, the representative guaranteed me the transfer would be completed by the following Wednesday. On the following Friday, I received an email from my current agent, stating they had not received the policy; which was supposed to be transferred that previous Wednesday. When Monday arrived, this is now 2 weeks after the initial request and 5 days after the guarantee of transfer by Scott Stewart's office, I called Scott's office and spoke with another representative. On this call, I was told the transfer was not completed. I began to ask more questions, because clearly there is a drastic lack of ownership and accountability at this office. The representative answered my questions in generalities, however, generalities don't provide any information that sets expectations at achievable levels. For example, I asked the rep. when my policy would be transferred, and her response was, "Later." Most of her replies presented a lackluster derivative of "care-LESS-ness." She began to get quite angry with me, as the more any sense of lack of accountability was presented, the more pointed questions were repeated until she provided answers that presented responsibility. Finally, I was told I would receive a confirmation call, by the end of the business day, regarding when to expect this overdue task to fully completed. The rep attempted to provide me with "later" as a response multiple times, but then finally agreed to call me by the end of the business day. Guess what happened.. Exactly that: ".." Just dots of waiting for this office to show some ownership and do their job. In other words, NOTHING HAPPENED- pretty much par for the course. No call, no follow-up call, and my SF Agent did not receive the policy, as was promised by Scott Stewart's office. If you're looking for a lack-luster performance re: anything insurance related to your policy, I would encourage looking somewhere else. Much cheaper insurance policies are available through non-standard companies, and this bottom-box service is both expected and received. However, you're just not paying the exorbitant price for having a middle man."

"Mona was wonderful when quoting us, very responsive and knowledgeable, and answered all of our questions."

"Karina is always a joy to work with and her insurance knowledge and, professionalism is outstanding."

"Christi is fantastic!! Always helpful! Highly recommend!"

"nice"

"Lali was very helpful and quick with my inquiry. I have used this state farm for years and they’ve always been wonderful."

"Lali is very knowledgeable , efficient and professional in her job . She helped me to solve my situation promptly . She has done an outstanding job. I recommend her 100% !!!!!"

"Mona was the deciding factor in our decision process. She was professional & easy to understand and so friendly!!! State farm had a great deal at the time of our switch, hoping our price doesn't go up!"

"Good customer service, Patrick is great!"

"Not satisfied, they never return phone calls"

"Mrs. Lali Martinez, was fantastic. She was fast, friendly, and knowledgeable."

"I’m always pleased with your service, very helpful and kind."

"Mona is AWESOME. Very professional, very fast, very reasonable pricing!"

"Always great customer service ! Agents and staff are very personable and take care of any needs."

"Great insurance if you don't need anything from them. If you need assistance their true colors show No customer service whatsoever"

"Paige and the Whole team at Scott Stewart’s office have always been helpful!"

"Page was a great help she was polite, friendly and got back to me like she said she would"

""I recently worked with Lali/mona on my life insurance policy, and I couldn’t be more satisfied with the experience. Lali/mona was incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain all my options in detail and helped me understand the best choices for my circumstances. Her professional demeanor and genuine care made the process smooth and stress-free. I highly recommend her to anyone looking for assistance with their insurance needs. Thank you Lali/mona , for your excellent service!""