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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alicia Sterling

July 3, 2025

1  out of  5
rating by Alicia Sterling
"Extremely Disappointed with the Customer Service I’ve never been so frustrated, I’ve had nothing but issues since I was moved to this branch after my last agent that I had been with since I was 15 years old retired. The receptionists have been a nightmare. It’s nearly impossible to get a straight answer from anyone. Every time I call, I get put on hold without being told I’m being put on hold. I asked to speak to someone else in the office and was laughed at, placed on hold for her to come back on the phone and never let me speak to anyone else. They seem disinterested, unhelpful, and completely unprepared to resolve my issues. It feels like they just want to get you off the phone instead of actually assisting you. I called my old agents office and asked them what I needed to do to be switched back over to their branch that this one I was moved to is terrible, and they walked me through how to switch back. For a company that advertises being “like a good neighbor,” they sure have a funny way of showing it. Based on my experience, I’d strongly caution anyone considering this branch for your agent. Their customer service is severely lacking."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. I have spoken to the receptionist that spoke to you about her demeanor on the phone and explained the need for professionalism at all times. I can assure you that while she did laugh while you were on the phone with her she was not laughing at you. I know it can be frustrating when you are not promptly receiving the answers to your issues with your bill. Unfortunately, when you called everyone was busy with other customers and our receptionist is not trained to work through the complex billing issues created when customers checks are repeatedly returned. As soon as a licensed agent was available, we attempted to assist you in understanding what payment needed to be made to bring your account current so that you would not lose your coverage. Once again, I am sorry that this situation occurred and that you did not receive the excellent customer service that we strive for. Thanks, Scott Stewart"
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Laura Castro

July 2, 2025

5  out of  5
rating by Laura Castro
"Gracias a Patrick, mi esposo y yo cambiamos el seguro de los carros a State Farm Insurance. El servicio que nos dio fue impecable! Respodió a todas nuestras preguntas y nos consiguió mejores beneficios a un mejor precio al mes. Lo recomiendo 100%"
We responded:
"¡Agradecemos sus comentarios! Nos complace ayudarle con sus necesidades de seguros. Si necesita ayuda con algo más, ¡háganoslo saber!"
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Shelley Walcott

June 25, 2025

5  out of  5
rating by Shelley Walcott
"Jessica and Kyla were outstanding on helping with my billing."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cynthia V

June 18, 2025

5  out of  5
rating by Cynthia V
"Mona is the best ! Super helpful, very knowledgeable and super nice, highly recommend you go with her for any of your State Farm needs ♥️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mona provided such excellent service and made your experience with State Farm a positive one. Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. If you ever need assistance in the future, Mona and the rest of our team are here to help. Thank you again for your support! -Scott Stewart"
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Cason Clark

June 13, 2025

5  out of  5
rating by Cason Clark
"Patrick was polite, professional, and very knowledgeable making the entire process a breeze and saving me as much money as possible. I can't recommend him enough for any of your insurance needs."
We responded:
"Thank you so much for taking the time to share your positive experience! Your kind words about Patrick's professionalism, knowledge, and dedication to making the process smooth and cost-effective mean a great deal to us. We are thrilled to hear that he was able to assist you so effectively and that you were satisfied with the service provided. Your recommendation is truly appreciated, and it motivates us to continue delivering exceptional service to our clients. If you have any further insurance needs or questions in the future, please don’t hesitate to reach out. We’re always here to help! - Scott Stewart "
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Rylee Zitta

June 13, 2025

5  out of  5
rating by Rylee Zitta
"Patrick was a great help & went above and beyond to get me the insurance coverage I needed at the lowest cost possible, nobody enjoys the process but Patrick made it easy, would recommend to anybody looking for insurance."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear about your positive experience with Patrick. It’s fantastic to know that he went above and beyond to help you secure the right coverage at the best possible cost. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! - Scott Stewart "
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Sergio Martinez

May 30, 2025

5  out of  5
rating by Sergio Martinez
"I had an excellent experience working with Karina Martinez regarding my insurance policy. Karina was incredibly professional, patient, and attentive throughout the entire process. She took the time to thoroughly explain all my options and made sure I understood every detail, which made me feel confident in my decisions. Her responsiveness and willingness to assist with all my questions truly stood out. Thanks to Karina’s outstanding customer service, managing my insurance policy was smooth and stress-free. I highly recommend her to anyone looking for knowledgeable and caring support in their insurance needs!"
We responded:
"Sergio, thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Karina. Her patience and dedication to ensuring you fully understood everything is exactly the level of care we strive to provide to every customer. We’re so glad Karina was able to assist you and make your experience a smooth and pleasant one. Your kind words mean so much to our team, and we’ll be sure to pass along your feedback to Karina—she’ll be delighted to hear it! -Scott Stewart"
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Jose Cachero

May 30, 2025

5  out of  5
rating by Jose Cachero
"Great customer support staff! Hunter was polite and professional in explaining my billing questions. She then proceeded to go through the policy line items that State Farm offers which provides the best coverage within my expected monthly premium."
We responded:
"Thank you so much for your kind words and glowing 5-star review! We're thrilled to hear that Hunter was able to assist you with your billing questions and walk you through our policy options to find the best coverage for your needs. Providing polite, professional, and thorough customer support is always our top priority, and it's wonderful to know that Hunter delivered an exceptional experience for you. We truly value your trust in State Farm and your feedback means a lot to our team. If you ever have additional questions or need further assistance, please don’t hesitate to reach out. We're always here to help! -Scott Stewart "
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Ray Dickenson

May 29, 2025

5  out of  5
rating by Ray Dickenson
"Karina was a fantastic help with my question and getting the answer. Whatever yall are paying her isn’t enough. She is an asset."
We responded:
"Thank you so much for your glowing 5-star review! We’re thrilled to hear about your positive experience with Karina. She truly goes above and beyond to ensure exceptional service, and it’s wonderful to see her dedication recognized. Your kind words mean the world to us and serve as motivation to continue delivering excellence. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’d love to help! -Scott Stewart"
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Shelley Walcott

May 22, 2025

5  out of  5
rating by Shelley Walcott
"Thank you to Jessica and Mona for helping me with my new quote for life insurance they were so helpful and polite . They were awesome!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Scott Stewart"
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Cole Plowman

April 16, 2025

5  out of  5
rating by Cole Plowman
"Jessica helped me with getting insurance for my new car. She was very helpful and cooperative"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Scott Stewart"
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Junior Allen

April 2, 2025

5  out of  5
rating by Junior Allen
"Karina and Mona, are always awesome to work with. They go above and beyond to make sure their customers are taken care of."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Scott Stewart"
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Rhett King

March 31, 2025

5  out of  5
rating by Rhett King
"Mona was fantastic. I walked in to the office this morning to get some quotes for my home and auto because my current provider’s rates were “through the roof”. I was welcomed the moment I walked in and was teamed with Mona Bermudez. She was knowledgeable and worked with me to find the best rate, which she did. I couldn’t believe the great rates she quoted that, not only beat my current insurance provider, but were much better in coverage. I can’t believe it took me this long to make the switch to State Farm. And, having the office right down the road from where I live was just icing on the cake."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Scott Stewart "
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Yasmen Collazo

March 31, 2025

5  out of  5
rating by Yasmen Collazo
"Mona was super helpful !!! She made the process so easy."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! -Scott Stewart"
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Ana Gonzalez

March 8, 2025

5  out of  5
rating by Ana Gonzalez
"Thank you for always being so helpful and quick to respond, appreciate you, Jessica!"
We responded:
"Ana, thank you for taking your time to give us a 5-star review! We're so glad to hear that Jessica was quick to respond and helpful throughout your experience. Providing excellent service is out top priority, and we appreciate you taking the time to share your feed back. If you ever need anything, we are here to help. -Scott Stewart "
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Crystal Estrada

March 4, 2025

5  out of  5
rating by Crystal Estrada
"Mona was absolutely amazing! She took the time to explain the policy and was transparent with the entire transaction. I was with my previous insurance company for close to 20 years and I wish I would have made the change sooner! Not only will I be saving money but I know I'm in good hands!"
We responded:
"Thank you for your 5-star review, Crystal! We're so glad to hear that Mona provided you with amazing service and made your insurance switch smooth and transparent. We take great pride in helping customers with a hassle-free experience, and your kind words mean a lot. If you ever need anything, we are always here to help! -Scott Stewart"
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Jeanene Hardter

February 28, 2025

5  out of  5
rating by Jeanene Hardter
"Patrick was so helpful, answered all my concerns and saved me a lot of money by switching my auto insurance to State Farm."
We responded:
"Jeanene, thank you for your 5-star review! We are excited to hear that Patrick was able to answer all of your questions and help you save money on your auto insurance. We truly care about finding the best solutions for our customers, and we appreciate you taking the time to share your experience. If you ever need anything, we're always here to help! -Scott Stewart"
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jeanene hardter

February 28, 2025

5  out of  5
rating by jeanene hardter
"Patrick at Scott Stewart Statefarm was so very helpful and answered all my questions. It saved me a lot of money by switching my auto insurance. Thanks so so much!"
We responded:
"Thank you for your 5-star review! We're so glad to hear that Patrick was able to help you save money while finding the right coverage for your needs. We take great pride in helping our customers, and your kind words mean a lot. If you ever need anything, we're always here to help! -Scott Stewart"
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Melanie Buckholt

February 27, 2025

5  out of  5
rating by Melanie Buckholt
"James Smiser helped us save so much money! He was so professional and answered all of our questions about our auto insurance. We would definitely work with him again!!!"
We responded:
"Melanie, thank you for your 5-star review! We're so glad to hear that James was able to help you save money on your insurance while finding the best coverage for your needs. Our team truly goes above and beyond for our customers, and your kind words mean a lot. If you ever need anything else, we're always here to help! -Scott Stewart"
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Mike Russell

February 27, 2025

5  out of  5
rating by Mike Russell
"James Smiser did an amazing job of quoting our bundle package on our two cars and RV. THERE WAS NO PRESSURE! He had our insurance up and running as soon as I provided the necessary information. It was the easiest transition from one company to another I have ever had. He's my guy!"
We responded:
"Mike, we are thrilled to hear that you had a great experience with James! Your kind words mean a lot, and we truly appreciate your support. If there is anything else we can do for you, please don't hesitate to reach out! -Scott Stewart"
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BigRed

February 27, 2025

5  out of  5
rating by BigRed
"James is courteous and kind and all-knowing when it comes to insurance he helped me pick out what was best suitable for me and my situation and also provided information for my family as well."
We responded:
"Thank you so much for your 5-star Review! We're thrilled to hear that you had a positive experience with James. Our team works hard to provide the best service possible, and its wonderful to know that our efforts made a difference. -Scott Stewart"
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Zoei Smith

February 25, 2025

5  out of  5
rating by Zoei Smith
"Amazing experience, our auto sky rocketed and was not feasible and he saved us hundreds on auto and a home bundle! He’s great!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience and that we were able to help you save on your auto and home bundle. Customer satisfaction is our top priority, and it's great to know that we could assist you in finding a more feasible solution. If you have any other questions or need further assistance in the future, please don't hesitate to reach out. Thanks again for your kind words! - Cheryl Stewart State Farm Agent"
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Gregorio Lopez

February 20, 2025

5  out of  5
rating by Gregorio Lopez
"It’s very nice they’re professional people I liked"
We responded:
"Thank you for your kind words, Gregorio! We’re so happy to hear that you had a positive experience with our professional team. If you need anything, please don’t hesitate to reach out! -Scott"
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Benjamin Rojas

February 14, 2025

5  out of  5
rating by Benjamin Rojas
"Mona at Scott Stewart State Farm is great to work with. She listened to my insurance needs and helped me in a timely manner. Thank you"
We responded:
"Thank you so much for the positive review, Benjamin! I’m so glad Mona was able to listen to your needs and assist you in a timely manner. We truly appreciate your feedback, and if you need anything else in the future, don't hesitate to reach out! - Scott "
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Paul Danusis

February 6, 2025

5  out of  5
rating by Paul Danusis
"Karina today was just awesome! She helped me with answering all my questions and deserves a huge raise! Thanks again Karina for your help today!"
We responded:
"Thank you so much for your glowing review! We're thrilled to hear that Mona provided you with such excellent service and took the time to understand your needs thoroughly. It's wonderful to know that her recommendations were helpful in selecting the right coverage for your home and auto insurance. Mona truly is an asset to our team, and we're delighted that her dedication to providing personalized assistance shone through during your interaction with her. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to ensure that you continue to have the coverage you need and the peace of mind you deserve! -Scott Stewart "