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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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thecoolguynumberone

April 14, 2026

5  out of  5
rating by thecoolguynumberone
"nice"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Maddie Murphy

April 8, 2026

5  out of  5
rating by Maddie Murphy
"Lali was very helpful and quick with my inquiry. I have used this state farm for years and they’ve always been wonderful."
We responded:
"Maddie, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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dorcas cooper

April 8, 2026

5  out of  5
rating by dorcas cooper
"Lali is very knowledgeable , efficient and professional in her job . She helped me to solve my situation promptly . She has done an outstanding job. I recommend her 100% !!!!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Scott Stewart’s Team. "
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Sarah Farrar

April 7, 2026

5  out of  5
rating by Sarah Farrar
"Mona was the deciding factor in our decision process. She was professional & easy to understand and so friendly!!! State farm had a great deal at the time of our switch, hoping our price doesn't go up!"
We responded:
"Thank you for the 5-star review, Sarah! Here on State Farm Agent Scott Stewart’s Team, we are proud to serve our community and appreciate your recognition. "
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Alejandro Montes

April 6, 2026

5  out of  5
rating by Alejandro Montes
"Good customer service, Patrick is great!"
We responded:
"Thank you so much for the 5-stars, Alejandro! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Scott Stewart’s Team anytime."
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Laura Cecenas

April 3, 2026

1  out of  5
rating by Laura Cecenas
"Not satisfied, they never return phone calls"
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Michael Sean

April 2, 2026

5  out of  5
rating by Michael Sean
"Mrs. Lali Martinez, was fantastic. She was fast, friendly, and knowledgeable."
We responded:
"We appreciate your review, Michael. We are so happy that you had such a wonderful experience with State Farm Agent Scott Stewart’s Team here in Haslet ! "
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Marilu Sanchez

March 25, 2026

5  out of  5
rating by Marilu Sanchez
"I’m always pleased with your service, very helpful and kind."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Scott Stewart’s Team. "
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Sam Levens

March 23, 2026

5  out of  5
rating by Sam Levens
"Mona is AWESOME. Very professional, very fast, very reasonable pricing!"
We responded:
"Sam, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Scott Stewart’s Team—we are always here to help!"
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Alethea Norris

March 17, 2026

5  out of  5
rating by Alethea Norris
"Always great customer service ! Agents and staff are very personable and take care of any needs."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Scott Stewart’s Team. "
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ruben ramirez

December 1, 2025

1  out of  5
rating by ruben ramirez
"Great insurance if you don't need anything from them. If you need assistance their true colors show No customer service whatsoever"
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve. -Scott Stewart State Farm Agent "
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Lauren H

October 9, 2025

5  out of  5
rating by Lauren H
"Paige and the Whole team at Scott Stewart’s office have always been helpful!"
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Kurt Giesler

October 9, 2025

5  out of  5
rating by Kurt Giesler
"Page was a great help she was polite, friendly and got back to me like she said she would"
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Jesus Ramirez

September 29, 2025

5  out of  5
rating by Jesus Ramirez
""I recently worked with Lali/mona on my life insurance policy, and I couldn’t be more satisfied with the experience. Lali/mona was incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain all my options in detail and helped me understand the best choices for my circumstances. Her professional demeanor and genuine care made the process smooth and stress-free. I highly recommend her to anyone looking for assistance with their insurance needs. Thank you Lali/mona , for your excellent service!""
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Yolanda A

July 31, 2025

5  out of  5
rating by Yolanda A
"Mona was so friendly and helpful. She was able to help me with my issue in a timely manner. Aside from her, everyone I’ve ever spoken with from this office is always so nice and professional all the time."
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James Scott

July 22, 2025

5  out of  5
rating by James Scott
"I have done business with this insurance company for over 20 years. Highly recommended"
We responded:
"Thank you so much, James, for your continued trust and loyalty over the past 20 years! We truly appreciate your recommendation and look forward to serving you for many more years to come. If you ever need anything, we’re always here to help! -Scott Stewart "
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Jennifer Guajardo

July 9, 2025

5  out of  5
rating by Jennifer Guajardo
"Mona was super helpful in getting us switched over and saved us a ton of money!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alicia Sterling

July 3, 2025

1  out of  5
rating by Alicia Sterling
"Extremely Disappointed with the Customer Service I’ve never been so frustrated, I’ve had nothing but issues since I was moved to this branch after my last agent that I had been with since I was 15 years old retired. The receptionists have been a nightmare. It’s nearly impossible to get a straight answer from anyone. Every time I call, I get put on hold without being told I’m being put on hold. I asked to speak to someone else in the office and was laughed at, placed on hold for her to come back on the phone and never let me speak to anyone else. They seem disinterested, unhelpful, and completely unprepared to resolve my issues. It feels like they just want to get you off the phone instead of actually assisting you. I called my old agents office and asked them what I needed to do to be switched back over to their branch that this one I was moved to is terrible, and they walked me through how to switch back. For a company that advertises being “like a good neighbor,” they sure have a funny way of showing it. Based on my experience, I’d strongly caution anyone considering this branch for your agent. Their customer service is severely lacking."
We responded:
"We’re sorry to hear that your experience with our State Farm office fell short of your expectations. We take your feedback seriously and would like the opportunity to make it right. I have spoken to the receptionist that spoke to you about her demeanor on the phone and explained the need for professionalism at all times. I can assure you that while she did laugh while you were on the phone with her she was not laughing at you. I know it can be frustrating when you are not promptly receiving the answers to your issues with your bill. Unfortunately, when you called everyone was busy with other customers and our receptionist is not trained to work through the complex billing issues created when customers checks are repeatedly returned. As soon as a licensed agent was available, we attempted to assist you in understanding what payment needed to be made to bring your account current so that you would not lose your coverage. Once again, I am sorry that this situation occurred and that you did not receive the excellent customer service that we strive for. Thanks, Scott Stewart"
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Laura Castro

July 2, 2025

5  out of  5
rating by Laura Castro
"Gracias a Patrick, mi esposo y yo cambiamos el seguro de los carros a State Farm Insurance. El servicio que nos dio fue impecable! Respodió a todas nuestras preguntas y nos consiguió mejores beneficios a un mejor precio al mes. Lo recomiendo 100%"
We responded:
"¡Agradecemos sus comentarios! Nos complace ayudarle con sus necesidades de seguros. Si necesita ayuda con algo más, ¡háganoslo saber!"
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Cynthia V

June 18, 2025

5  out of  5
rating by Cynthia V
"Mona is the best ! Super helpful, very knowledgeable and super nice, highly recommend you go with her for any of your State Farm needs ♥️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mona provided such excellent service and made your experience with State Farm a positive one. Your recommendation means the world to us, and we truly appreciate you taking the time to share your feedback. If you ever need assistance in the future, Mona and the rest of our team are here to help. Thank you again for your support! -Scott Stewart"
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Cason Clark

June 13, 2025

5  out of  5
rating by Cason Clark
"Patrick was polite, professional, and very knowledgeable making the entire process a breeze and saving me as much money as possible. I can't recommend him enough for any of your insurance needs."
We responded:
"Thank you so much for taking the time to share your positive experience! Your kind words about Patrick's professionalism, knowledge, and dedication to making the process smooth and cost-effective mean a great deal to us. We are thrilled to hear that he was able to assist you so effectively and that you were satisfied with the service provided. Your recommendation is truly appreciated, and it motivates us to continue delivering exceptional service to our clients. If you have any further insurance needs or questions in the future, please don’t hesitate to reach out. We’re always here to help! - Scott Stewart "
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Rylee Zitta

June 13, 2025

5  out of  5
rating by Rylee Zitta
"Patrick was a great help & went above and beyond to get me the insurance coverage I needed at the lowest cost possible, nobody enjoys the process but Patrick made it easy, would recommend to anybody looking for insurance."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear about your positive experience with Patrick. It’s fantastic to know that he went above and beyond to help you secure the right coverage at the best possible cost. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! - Scott Stewart "
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Sergio Martinez

May 30, 2025

5  out of  5
rating by Sergio Martinez
"I had an excellent experience working with Karina Martinez regarding my insurance policy. Karina was incredibly professional, patient, and attentive throughout the entire process. She took the time to thoroughly explain all my options and made sure I understood every detail, which made me feel confident in my decisions. Her responsiveness and willingness to assist with all my questions truly stood out. Thanks to Karina’s outstanding customer service, managing my insurance policy was smooth and stress-free. I highly recommend her to anyone looking for knowledgeable and caring support in their insurance needs!"
We responded:
"Sergio, thank you so much for your glowing 5-star review! We're thrilled to hear about your positive experience with Karina. Her patience and dedication to ensuring you fully understood everything is exactly the level of care we strive to provide to every customer. We’re so glad Karina was able to assist you and make your experience a smooth and pleasant one. Your kind words mean so much to our team, and we’ll be sure to pass along your feedback to Karina—she’ll be delighted to hear it! -Scott Stewart"
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Jose Cachero

May 30, 2025

5  out of  5
rating by Jose Cachero
"Great customer support staff! Hunter was polite and professional in explaining my billing questions. She then proceeded to go through the policy line items that State Farm offers which provides the best coverage within my expected monthly premium."
We responded:
"Thank you so much for your kind words and glowing 5-star review! We're thrilled to hear that Hunter was able to assist you with your billing questions and walk you through our policy options to find the best coverage for your needs. Providing polite, professional, and thorough customer support is always our top priority, and it's wonderful to know that Hunter delivered an exceptional experience for you. We truly value your trust in State Farm and your feedback means a lot to our team. If you ever have additional questions or need further assistance, please don’t hesitate to reach out. We're always here to help! -Scott Stewart "
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Ray Dickenson

May 29, 2025

5  out of  5
rating by Ray Dickenson
"Karina was a fantastic help with my question and getting the answer. Whatever yall are paying her isn’t enough. She is an asset."
We responded:
"Thank you so much for your glowing 5-star review! We’re thrilled to hear about your positive experience with Karina. She truly goes above and beyond to ensure exceptional service, and it’s wonderful to see her dedication recognized. Your kind words mean the world to us and serve as motivation to continue delivering excellence. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’d love to help! -Scott Stewart"